Model: Sienna Date Purchased: Apr 2018

We’ve had our Ausbed for a few weeks now and absolutely love it! We visited the showroom in Marrickville on a public holiday (Easter Monday) and after deciding we liked the Sienna (that includes an amazing gel foam layer) in medium, George was happy to accommodate our crazy weekly schedule and have it delivered the same day!

As this was a public holiday and George was the only one in the office at the time and did the delivery himself, I thought this was outstanding customer service.

Would highly recommend anyone to get an Ausbed - it’s like sleeping on a cloud

Verified Purchase Model: Jasper Date Purchased: Jul 2018

George and Karl have been very helpful with our purchase and base change request. They don’t make you feel bad about making mistakes and I think this is something worth talking about. Our bed was delivered on time, no hiccups at all. Delivery in charge, Harry, also took the effort to send a friendly text before even meeting us. Great dynamics within the company is not easy to come by!

Model: Sienna Date Purchased: May 2017

Bought the queen-sized Sienna at the store 237 days ago and it has been a comfortable sleep every time since. No evidence to this stage of any deterioration or collapsing. Pleased with the purchase and the service at the store.

Model: Sienna Date Purchased: Aug 2018

Very comfortable purchase. Bought on recommendation from my son and daughter-in-law who purchased the same mattress two years ago and had never had a bad night's sleep since there only regret was not buying the king-size. It's a hard life.

Model: Jasper Date Purchased: Apr 2018

My wife and I went to the showroom to check out the mattresses and were very impressed.
We purchased the Jasper and arranged delivery.
On the morning of delivery, my shift was changed at work so I called to see if the mattress could be delivered earlier. Well, they delivered it 45 mins later!
Tennessee was extremely professional and helpful. His service was second to none.
The mattress is perfect!
Highly recommended

Model: Jasper Date Purchased: May 2018

Bought a mattress and base on Saturday, it’s was delivered to my place within 90 mins, by young Harry

Model: Sienna Date Purchased: Jan 2018

I'm probably going to lose my job thanks to Ausbeds, but that's fine, I'll have more time to spend on my awesome Sienna mattress. From start to finish the product and service are impeccable. A big thanks to Harry who was treated to a hot, humid day and about 50 stairs, but he got my bed in place and also took all the rubbish which was great.

Model: Sienna Date Purchased: Aug 2017

This was a wonderful company to deal with. From the very beginning, George was so helpful with no "hard sell." Their satisfaction guarantee is second to none and I felt comfortable knowing I had this to fall back on. Harry who delivered the mattress went way and beyond with his wonderful service, even helping me to move our old mattress. I am happy to recommend this wonderful company for their very friendly service and quality product. Keep up the good work guys - there should be more companies like you.

Model: Jasper Date Purchased: Jul 2018

The quality of the bed was great, the bed was comfortable and perfect firmness. I've had a terrible lower back pain for 2 weeks and it wouldn't go away, but once I started using the Jasper bed the pain slowly went away. Love it!

Model: Cooper Date Purchased: Jun 2018

Great product, nice price, I feel like we are the winners, delivery smooth thanks to Harry

Model: Cooper Date Purchased: Nov 2017

I did a fair bit of research before making my purchase, as mattresses are a contributing factor to the overall quality of life, thus an important investment. I was on a tight budget but in no way compromised comfort, and have slept great since getting my Cooper. Excellent value for money. Furthermore, the service is second to none. Everyone from Karl to George to Mitchell was a pleasure to deal with - very helpful and accommodating - and I had my mattress in my bedroom within hours of ordering. Shopping around any further is a waste of time.