Each of our mattresses has been designed and engineered locally, and we reckon we've nailed it, so do our customers. Ausbeds is number 1 in the mattress category on productreview.com.au.
We don't use couriers so that delivery will be by our friendly staff. They'll remove all of the packagings and take it with them. If you order a base, they will set everything up for you.
We don't want you to be stuck with a something you don't want, and we understand that not every mattress can match every person, so we've made a warranty that solves these issues.
Would you like to try a mattress without being challenged about sales? Great! that's why we have a showroom with friendly staff to assist you and answer any questions you may have.
Model: Sienna Date Purchased: Apr 2018
We’ve had our Ausbed for a few weeks now and absolutely love it! We visited the showroom in Marrickville on a public holiday (Easter Monday) and after deciding we liked the Sienna (that includes an amazing gel foam layer) in medium, George was happy to accommodate our crazy weekly schedule and have it delivered the same day!
As this was a public holiday and George was the only one in the office at the time and did the delivery himself, I thought this was outstanding customer service.
Would highly recommend anyone to get an Ausbed - it’s like sleeping on a cloud
Verified Purchase Model: Jasper Date Purchased: Jul 2018
George and Karl have been very helpful with our purchase and base change request. They don’t make you feel bad about making mistakes and I think this is something worth talking about. Our bed was delivered on time, no hiccups at all. Delivery in charge, Harry, also took the effort to send a friendly text before even meeting us. Great dynamics within the company is not easy to come by!
Model: Sienna Date Purchased: May 2017
Bought the queen-sized Sienna at the store 237 days ago and it has been a comfortable sleep every time since. No evidence to this stage of any deterioration or collapsing. Pleased with the purchase and the service at the store.
Model: Sienna Date Purchased: Aug 2018
Very comfortable purchase. Bought on recommendation from my son and daughter-in-law who purchased the same mattress two years ago and had never had a bad night's sleep since there only regret was not buying the king-size. It's a hard life.
Model: Cooper Date Purchased: Oct 2017
First of all. Ordering online was so simple, I placed my order around 9 am. Then they have the same day service which I scheduled for the evening. Then they called me and said that they can deliver at lunchtime and I said ok great! then the product arrived at 1220! the driver was nice and the mattress was awesome for its price! I recommend this company. The service was amazing!
Model: Cooper Date Purchased: Feb 2018
Amazingly fast delivery. I ordered the base and the mattress in the morning and soon after I got a call from Harry asking when he could deliver. He was there as he promised just a few hours after I placed my order. I would definitely recommend Ausbeds!
Model: Sienna Date Purchased: Jun 2018
We’d been shopping around at expensive and poorly-reviewed mattress places when we remembered a friend had recommended (raved about) Ausbeds. Was impressed by the prices and reviews online, went in-store to try the mattress and was happy to receive honest, informative and friendly service. I had my mattress delivered the next day (for free!) and Harry was personable and helpful. The text notification of delivery time was very accurate too, which is appreciated. The mattress is wonderful - I’ve been taking extra naps because I don’t ever want to get out of bed! Overall, thoroughly impressed, hard to believe it actually lived up to the stellar reviews we heard but it did!! Will happily recommend Ausbeds to anybody and everybody :-)
Verified Purchase Model: Sienna Date Purchased: Oct 2017
We walked into the shop and spoke with the owner, he was genuine and knowledgeable and showed us his products.. we selected the top range product because it was a great price for the quality. He told us they would deliver that same afternoon - and they did.. right up to our apartment and onto our bed frame.. they even took the plastic wrap with them. An awesome experience from start to finish. My only regret is that the maximum stars I can give is 5!
Model: Jasper Date Purchased: Jul 2018
The quality of the bed was great, the bed was comfortable and perfect firmness. I've had a terrible lower back pain for 2 weeks and it wouldn't go away, but once I started using the Jasper bed the pain slowly went away. Love it!
Model: Cooper Date Purchased: Nov 2017
I did a fair bit of research before making my purchase, as mattresses are a contributing factor to the overall quality of life, thus an important investment. I was on a tight budget but in no way compromised comfort, and have slept great since getting my Cooper. Excellent value for money. Furthermore, the service is second to none. Everyone from Karl to George to Mitchell was a pleasure to deal with - very helpful and accommodating - and I had my mattress in my bedroom within hours of ordering. Shopping around any further is a waste of time.
Cooper Date Purchased: Jun 2018
This is my second Ausbeds mattress, they’re so comfy and affordable and the warranty is 5 years so can’t complain. Delivery is always perfect, this time I got my king size cooper delivered by Harry, he arrived exactly when he said and was very helpful, even asking if I wanted him to take the wrapper off the mattress. This delivery was also on a Saturday after 4 pm!
Would recommend 100%