Visit Our Willoughby Staffless Showroom
Test at your own pace!
A pressure-free environment to test Reddit’s favourite mattress. Made in Sydney.
Just walk in and start testing!
Find Us
How It Works
We make it super easy!
1. Just walk in
No appointment, no waiting. The door is open during business hours – simply enter and start exploring.
2. Test various configurations
It’s designed to be intuitive—just follow the floor numbers. Each mattress is clearly numbered by firmness level.
3. Order easily
Found your perfect mattress? Scan the QR code to see pricing and order directly from your phone. You can also call or go online later to order.
Why People Love Our Staffless Showroom
Find your perfect comfort in complete privacy
Take your time
Stay 10 minutes or 2 hours. Test each mattress properly without feeling rushed.
Bring anyone
Test with your partner, friend, or come solo. No audience watching.
Think clearly
Weigh your options and make decisions without interruptions.
See what’s inside
You’re welcome to test together with your partner so you find the perfect comfort for both of you.
Simple self-service
Our showroom is designed for self-service simplicity. Everything is clearly labelled and easy to understand.
Get support when you need it
Call our number for any burning questions or advice. Help is available if you need it!
Our 3 Models
Cooper
High-density polyfoam
From $850
Made from durable polyfoam, this is our most affordable offering that still gives premium quality comfort.
Aurora
Natural latex comfort layer
From $1,700
Ideal if you want natural materials quality with good temperature regulation and durable support.
Cloud
Double layer microsprings
From $1,950
Experience remarkable response with ultra-soft support for ultimate sleep.
What Our Customers Say
Real reviews from real customers who’ve visited our Willoughby showroom
Ramsey Khalaf
“Wonderful to lie down for 15 min without a salesperson hovering around you. We stayed about 90 mins playing with the configurations to try things out. Karl (the owner) helped us on the phone when we had questions. A great experience – I hope more staffless stores open up!”
Carol Kim
“If I could give more than 5 stars for ausbeds, I would. The mattress is great, but the service we received is what stood out for us. We visited the Willoughby showroom, placed an order the next week, had it delivered on our preferred day with plenty of communication. We’ve had some shocking experiences with companies/services lately as we are settling into a new home but these guys are a true gem. If they sold dish soap I’d buy it. Thanks so much guys, really appreciate your customer service”
Emilie P
“After a lot of online reading, we opted to visit the staffless showroom and really liked that we were able to try each bed as we liked. The concept is great. Customer service was just as amazing, with both Angus and Tim being very responsive and helpful. The mattress came very quickly and the guys set it up directly in our bedroom. The mattress itself is as advertised, modular and extremely comfortable. Would buy again!”
Ready to Experience the Difference?
Join hundreds of satisfied customers who’ve found their perfect mattress at our Willoughby staffless showroom.
Get DirectionsFrequently Asked Questions
You can find us at 94 Penshurst St, Willoughby NSW.
The Willoughby staffless showroom is open every day from 6 am – 8 pm.
There are no staff in this showroom. Just push the door to enter during business hours, explore the mattresses on display, and call us on (02) 8999 3333 if you have any questions.
The Cloud model is on display at our Willoughby staffless showroom. If you’d like to try Aurora or Cooper, these are available to test at our Marrickville showroom.
Yes! If you live in the North Shore, next-day delivery is often possible. Delivery fee is $2 per km from our Marrickville workshop (136 Victoria Rd), where they are made. For example, 20km from Marrickville = $40
No. We never run sales or discounts. Our pricing is fair, transparent, and the same every day of the year.
Yes. Every Ausbeds mattress is handmade in Marrickville, Sydney, using durable, high-quality materials.