Model: Sienna Date Purchased: Aug 2017
This was a wonderful company to deal with. From the very beginning, George was so helpful with no "hard sell." Their satisfaction guarantee is second to none and I felt comfortable knowing I had this to fall back on. Harry who delivered the mattress went way and beyond with his wonderful service, even helping me to move our old mattress. I am happy to recommend this wonderful company for their very friendly service and quality product. Keep up the good work guys - there should be more companies like you.
Model: Sienna Date Purchased: Jun 2018
This is my 8th Ausbed now and we love them. We bought 7 for a holiday house and loved them so much decided to switch over our current king bed. Their service is great, right through from Karl the owner to Harry who delivers the bed and is extremely helpful in getting it to where you need and taking all the rubbish. Would highly recommend Ausbeds!
Model: Jasper Date Purchased: Jul 2018
The quality of the bed was great, the bed was comfortable and perfect firmness. I've had a terrible lower back pain for 2 weeks and it wouldn't go away, but once I started using the Jasper bed the pain slowly went away. Love it!
Model: Cooper Date Purchased: Jun 2018
What a great company, the best mattress that my wife and I have owned, and the cheapest, delivered by Harry within an hour of purchase this is how good old fashion business should be done, Thanks guys
Cooper Date Purchased: Jun 2018
This is my second Ausbeds mattress, they’re so comfy and affordable and the warranty is 5 years so can’t complain. Delivery is always perfect, this time I got my king size cooper delivered by Harry, he arrived exactly when he said and was very helpful, even asking if I wanted him to take the wrapper off the mattress. This delivery was also on a Saturday after 4 pm!
Would recommend 100%
Model: Cooper Date Purchased: May 2018
My Ausbed is so comfortable, of high quality, and just perfect. Best sleep I've had for a long time. The delivery was timely, with phone messages telling me exactly when the bed would arrive, and the delivery man was very helpful.
With such professional, personable, friendly service, I would gladly recommend Ausbeds to anyone needing a good comfortable, supportive nights sleep.
Model: Cooper Date Purchased: Oct 2017
First of all. Ordering online was so simple, I placed my order around 9 am. Then they have the same day service which I scheduled for the evening. Then they called me and said that they can deliver at lunchtime and I said ok great! then the product arrived at 1220! the driver was nice and the mattress was awesome for its price! I recommend this company. The service was amazing!
Model: Sienna Date Purchased: Apr 2018
We’ve had our Ausbed for a few weeks now and absolutely love it! We visited the showroom in Marrickville on a public holiday (Easter Monday) and after deciding we liked the Sienna (that includes an amazing gel foam layer) in medium, George was happy to accommodate our crazy weekly schedule and have it delivered the same day!
As this was a public holiday and George was the only one in the office at the time and did the delivery himself, I thought this was outstanding customer service.
Would highly recommend anyone to get an Ausbed - it’s like sleeping on a cloud
Verified Purchase Model: Jasper Date Purchased: Jul 2018
George and Karl have been very helpful with our purchase and base change request. They don’t make you feel bad about making mistakes and I think this is something worth talking about. Our bed was delivered on time, no hiccups at all. Delivery in charge, Harry, also took the effort to send a friendly text before even meeting us. Great dynamics within the company is not easy to come by!
Model: Sienna Date Purchased: Aug 2018
Very comfortable purchase. Bought on recommendation from my son and daughter-in-law who purchased the same mattress two years ago and had never had a bad night's sleep since there only regret was not buying the king-size. It's a hard life.
Model: Sienna Date Purchased: May 2017
Bought the queen-sized Sienna at the store 237 days ago and it has been a comfortable sleep every time since. No evidence to this stage of any deterioration or collapsing. Pleased with the purchase and the service at the store.
We'll Cover you for 100 days to make sure the mattress is comfortable for you. If at any point within 100 days, you are unsatisfied with our product we will refund, replace or upgrade your product - no questions asked. We'll even come and pick it up. Read more about our warranties and guarantee.
We build our mattresses to last, and they will last as long as our five and ten-year warranties, and you are likely to get many more years out of them.
If you order before 2 PM, we will deliver your mattress that same day within 15km of Marrickville, Sydney for free. Read more about delivery here.
Ausbeds is an independent Australian mattress company, started by two lifelong friends who came from furniture families. Read our story here.