A quick, friendly heads-up for deliveries over 100km using a courier:
- You will be responsible for all delivery costs for any refunds or swap overs, which may vary based on the courier at the time. Please be assured that we will strive to find the most cost-effective option for you.
- Although we can’t control courier employees, we trust them to provide great service despite potential limitations.
- We’re committed to doing our absolute best to minimise any damage risks during transport, and we’ll go the extra mile for you, even if we can’t make it 100% risk-free.
- If any damage happens, we’ll cheerfully cover the cost of the damaged part, but not the transportation. No worries, we’ll package your mattress with lots of love and care!